Chevrolet Recall Alert for Cruise Control at the 2025 Equinox EV Issue

General Motors (GM) recently announced a recall for all-wheel-drive versions of the 2025 Equinox EV due to a critical issue with its adaptive cruise control system. While the Equinox EV has been praised for its innovative features, this setback highlights the importance of addressing safety concerns promptly. If you’re an owner or considering purchasing this vehicle, here’s everything you need to know about the issue, the recall process, and how GM plans to resolve it.

2025 Equinox EV

What’s the Problem?

The recall affects 2,890 all-wheel-drive Equinox EVs due to a software glitch in the brake control module. According to the National Highway Traffic Safety Administration (NHTSA), an “incorrect software calibration” is causing the adaptive cruise control system to malfunction.

Instead of applying the brakes when necessary, the system only reduces power to the motor. While this might slow the vehicle down, it isn’t always enough to avoid a potential collision. This issue leaves drivers relying entirely on manual braking in situations where they might not have sufficient warning to react in time.

It’s worth noting that this issue does not impact Equinox EV models equipped with GM’s advanced Super Cruise system, which offers hands-free driving on pre-mapped highways.

Is Anyone at Risk?

While no crashes or injuries related to this issue have been reported, the potential risk is significant. Adaptive cruise control is designed to make driving safer by automatically adjusting speed and applying brakes when necessary, particularly in high-traffic or fast-changing conditions. A malfunction in such a critical system could lead to dangerous situations if drivers aren’t vigilant.

Drivers of the affected vehicles are advised to exercise extra caution when using adaptive cruise control and be prepared to manually apply the brakes if necessary.


How Will GM Fix It?

GM has assured customers that it will address the problem at no cost to owners. Here’s the plan:

  1. Software Update: GM dealers will install updated brake control module software to fix the issue.
  2. Over-the-Air Updates: Unsold vehicles will receive the software update remotely, ensuring they’re ready for sale without needing a trip to the dealership.
  3. Warranty Coverage: Since all affected vehicles are under warranty, no reimbursement will be required for the fix.

GM will begin notifying owners of the recall by mail starting March 3, 2025. In the meantime, concerned customers can contact Chevrolet’s customer service team at 800-222-1020, referencing recall number N242481530.

This isn’t the first recall for the Equinox EV. In December 2024, GM recalled 7,606 units of the electric crossover due to an issue with its pedestrian warning system. This system, designed to emit sound at low speeds to alert pedestrians of the vehicle’s presence, was deemed too quiet to meet federal safety standards.

While recalls are never ideal, they are part of the growing pains of launching new electric vehicles. Automakers, including GM, are navigating the complexities of introducing advanced technology while meeting strict safety regulations.


2025 Equinox EV

The Equinox EV’s Promise

Despite these setbacks, the 2025 Chevrolet Equinox EV remains an important player in the electric vehicle (EV) market. Launched initially as a 2024 model, the Equinox EV’s 2025 lineup expanded with new configurations, including a budget-friendly version priced at $34,995. This model boasts an impressive 319 miles of EPA-estimated range, delivering on its promise of affordability and practicality in the EV space.

The Equinox EV has been a cornerstone of GM’s push toward an all-electric future, appealing to families and individuals looking for a stylish, efficient, and cost-effective crossover. Its combination of competitive pricing, modern design, and eco-friendly technology has made it a popular choice among EV enthusiasts.


What This Means for Owners

If you own a 2025 Chevrolet Equinox EV, here’s what you should do:

  • Stay Vigilant: Until the recall is addressed, remain alert when using adaptive cruise control, and be ready to manually apply the brakes if needed.
  • Watch Your Mail: GM will send out recall notifications starting in early March 2025.
  • Contact Chevrolet: If you have questions or want to verify whether your vehicle is affected, call Chevrolet’s customer service at 800-222-1020.

The Importance of Safety in EVs

This recall underscores the challenges automakers face in balancing innovation with reliability. Advanced driver-assistance systems (ADAS) like adaptive cruise control are designed to make driving safer and more convenient. However, software glitches can undermine those benefits if not promptly addressed.

GM’s proactive approach to recalling and fixing affected vehicles demonstrates its commitment to customer safety and satisfaction. While no one likes dealing with recalls, they are a necessary step to ensure that vehicles on the road meet the highest safety standards.

As the electric vehicle market continues to grow, occasional recalls are inevitable. What matters most is how automakers respond to these challenges. GM’s handling of the Equinox EV recalls shows that the company is serious about maintaining customer trust and delivering a high-quality product.

For current and prospective Equinox EV owners, the key takeaway is that GM is actively addressing these issues while continuing to innovate. With its blend of affordability, range, and features, the Equinox EV remains a strong contender in the electric crossover market—just with a few bumps in the road along the way.

Let us know your thoughts—are recalls like these dealbreakers, or do they show a company’s dedication to improving its vehicles? Share your opinion below!

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Shivansh

as an automobile Engineer and I have worked for an automobile car company for the past 5 years and I love to explain all automotive content through blogging and trying to spread best content for viewers

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